Privacy Policy

Who We Are

Openingx operates from 3700 Gilmore Way, Burnaby, BC V5G 4M1, Canada. We provide investment calendar tools to help individuals track market events, earnings dates, and financial deadlines. Our service is designed for people managing their own portfolios and those learning about financial markets.

Information We Collect

Account Information

When you create an account, we ask for basic details. Name, email address, and password are the essentials. If you choose premium features, we'll need payment information processed through secure third-party providers.

Usage Data

We track how you interact with our platform. Which calendar features you use most, what financial events you track, how often you log in. This helps us understand what's working and what needs improvement. We collect device information, IP addresses, and browser types through standard web technologies.

Calendar Preferences

Your saved events, notification settings, and customized views are stored to personalize your experience. We keep track of which markets interest you, what types of alerts you've set up, and any notes you've added to calendar entries.

How We Use Your Information

• Providing core calendar functionality and sending alerts you've requested
• Processing account registration and managing subscriptions
• Improving platform features based on usage patterns
• Sending service updates and important notices about the platform
• Responding to support requests and technical issues
• Preventing fraudulent activity and maintaining security
• Complying with Canadian financial data regulations

We analyze aggregated data to understand broader trends. For example, we might look at which earnings seasons generate the most user activity or which calendar features are underutilized. This never involves examining individual user behavior for marketing purposes.

Data Sharing and Third Parties

Service Providers

We work with specialized companies to operate our platform. Payment processors handle subscription billing. Cloud hosting services store our databases. Email service providers send your notifications. These partners only access data necessary for their specific function and are contractually bound to protect it.

Financial Data Sources

Our calendar pulls information from market data providers and public financial sources. We don't share your personal information with these sources. They provide us with general market data, not custom feeds based on your interests.

Legal Requirements

Canadian law sometimes requires us to disclose information. If we receive a valid legal request from law enforcement or regulatory authorities, we'll comply. We'll notify you unless prohibited by law or if the request involves potential harm.

We don't participate in mass surveillance programs. Any data disclosure happens on a case-by-case basis with proper legal documentation.

Your Rights Under Canadian Law

Canada's Personal Information Protection and Electronic Documents Act gives you specific rights regarding your data. Here's what you can do:

Access Your Information

You can request a copy of all personal data we hold about you. We'll provide this within 30 days in a readable format. Most account information is already visible in your dashboard settings.

Correction Rights

Found an error in your account details? You can update most information directly through your settings. For data you can't change yourself, email us at help@openingx.vip with the correction.

Data Portability

Want to export your calendar data? We'll provide your information in a standard format you can use elsewhere. This includes your saved events, preferences, and any notes you've created.

Deletion Requests

You can delete your account anytime through the settings page. This removes your personal information from active systems within 48 hours. Some data may remain in backups for up to 90 days before complete deletion, as required for system integrity and fraud prevention.

Data Security Measures

We take protection seriously, but let's be realistic. No system is completely immune to security breaches. Here's what we do to minimize risk:

• All data transmissions use TLS encryption
• Passwords are hashed using industry-standard algorithms
• Database access is restricted to authorized personnel only
• We conduct regular security audits and penetration testing
• Payment information never touches our servers directly
• Activity logs help us detect unusual access patterns

If we discover a data breach affecting your information, we'll notify you within 72 hours and explain what happened, what data was involved, and what steps we're taking.

Data Retention Periods

After these periods, data is either anonymized for statistical purposes or permanently deleted. Anonymized data can't be traced back to individual users.

Cookies and Tracking Technologies

Our platform uses cookies to function properly. Some are essential for basic operations, while others help us understand usage patterns.

Essential Cookies

These keep you logged in and remember your preferences during a session. The platform won't work properly without them. They expire when you close your browser or after a set period.

Analytics Cookies

We use these to understand how people navigate our platform. Which features get used most? Where do users encounter problems? This information is aggregated and doesn't identify individuals.

You can control cookie preferences through your browser settings. Disabling essential cookies will affect platform functionality. Blocking analytics cookies won't impact your ability to use the service.

International Data Transfers

Our primary servers are located in Canada. Some service providers operate data centers in other countries, including the United States. When data moves across borders, we ensure adequate protection through contractual safeguards and compliance with Canadian transfer requirements.

If you access our platform from outside Canada, your data may be processed where our servers and providers are located. By using the service, you acknowledge these transfers.

Children's Privacy

Our platform isn't designed for anyone under 18. We don't knowingly collect information from minors. If we discover we've inadvertently gathered data from someone underage, we'll delete it promptly.

Parents who believe their child has provided us with information should contact us immediately at help@openingx.vip.

Email Communications

We send different types of emails. Some you can opt out of, others are necessary for the service to work.

Required Emails

Account confirmation, password resets, subscription receipts, and critical security alerts. You can't unsubscribe from these because they're necessary for account management.

Optional Communications

Platform updates, feature announcements, and educational content about using our tools. You can adjust these preferences in your account settings or use the unsubscribe link in any email.

Calendar Alerts

These are the notifications you've specifically requested about upcoming events. You control these entirely through your calendar settings.

Changes to This Policy

We update this policy occasionally to reflect new practices or legal requirements. When changes are significant, we'll notify you via email and display a prominent notice on the platform.

Minor updates might happen without notification. The "Last Updated" date at the top shows when the most recent changes occurred. We recommend reviewing this page periodically, especially if you care deeply about privacy practices.

Continued use of the platform after policy changes means you accept the updated terms. If you disagree with modifications, you can close your account before they take effect.

Privacy Complaints

If you believe we've mishandled your information, contact us first at help@openingx.vip. We'll investigate and respond within 30 days.

Not satisfied with our response? You can file a complaint with the Office of the Privacy Commissioner of Canada. They're an independent body that investigates privacy concerns.

Questions About This Policy

Privacy policies can be confusing. If something isn't clear or you have specific questions about how we handle your data, reach out to us. We'd rather answer questions than leave you uncertain.